Return and Refund Policy

1. Non-Refundable Items

All services and digital products, including courses and software, are strictly non-refundable. Once purchased, no refund requests will be entertained for these items.

2. Refund for Gadgets

• Gadgets are refundable only if they are received in a damaged condition.
• Customers must provide a clear unpacking video as proof of damage to process the refund.
• Without an unpacking video, no refunds will be issued.

3. Shipping Costs

The customer will bear all shipping costs associated with returning a product.

4. Technical Issues

• If a customer encounters a technical issue, our support team will work to resolve it within 24 working hours.
• If the issue cannot be resolved, a refund will be issued.

5. Refund Process

Refunds will be processed within 7-10 business days of approval. Refunds will be credited to the customer's original payment method.

6. Refund Request Submission

Customers must submit their refund requests through our official contact form.

7. Contact Information